Privacy Policy

Welcome to the KHORGOS PETROLEUM REFINERY website. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. Please read this policy carefully.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Usage Data: Information about how you use our website, including your IP address, browser type, operating system, and pages visited.
  • Cookies: Small data files stored on your device to improve your browsing experience.
  • Form Submissions: Information you provide when filling out contact forms or other forms on our website.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you provide information through contact forms, email, or phone.
  • Automatically: Through cookies and other tracking technologies as you navigate our website.

3. Use of Information

We use your personal information for the following purposes:

  • To Provide Services: To respond to your inquiries, process your requests, and provide customer support.
  • To Improve Our Website: To analyze website usage and improve the content and functionality of our site.
  • To Communicate with You: To send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time.
  • To Ensure Security: To protect our website and users from fraud and other security threats.

4. Sharing of Information

We may share your personal information with the following parties:

  • Service Providers: Third-party companies that provide services on our behalf, such as website hosting, data analysis, and email marketing.
  • Legal Authorities: When required by law or to protect our rights and interests.

We do not sell your personal information to third parties.

5. Cookies

We use cookies to enhance your browsing experience. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data transmitted online.
  • Secure Storage: Storing personal information on secure servers.
  • Access Controls: Limiting access to personal information to authorized personnel.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes.

To exercise these rights, please contact us using the contact information provided below.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

KHORGOS PETROLEUM REFINERY

Kaskelen City, Almaty–Bishkek Highway, Almaty Region, Kazakhstan

Email: info@khorgospetroleum.com, sales@khorgospetroleum.com

Phone: +7 707 272 1301

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Kazakhstan, without regard to its conflict of law principles.

Effective Date: [Insert Date]